top of page
Frequently Asked Questions
Who do you ship through?
UPS next day air
How do I pickup my order?
Contact us at advancedaquaticsrva@gmail.com to set a pickup date and time or make an appointment on our Facebook page.
I want to browse your store in person.
We are open all week long! Make an appointment on our Facebook page to get our address and book a time.
What is your DOA policy?
We do not ship any coral that we are not 100% sure of. Still, we understand things happen. You must submit a photo of you DOA to advancedaquaticsrva@gmail.com within 2 hours of arrival.
I want to remove items or cancel my order
Our site does not allow for changes after completing checkout. However, we can adjust this manually for you. Email us at advancedaquaticsrva@gmail.com with the corrections you would like to make. Canceled orders prior to shipping are subject to a $10.00 fee.
bottom of page